THE SERVICES WE OFFER
MARKET RESEARCH

MARKET RESEARCH

Market Research exists to guide your business decisions by giving you insight into your market, your competitors, your products, your marketing and your customers. By enabling you to make informed choices, market research will help you to develop a successful marketing strategy.

Market research helps you to reduce risks by getting product, price, placement and promotion right from the outset. It also helps you focus your resources where they will be most effective.

At Ceyone Consultants, we use research as our tool, and offer the latest qualitative, quantitative, hybrid and multi method research approaches, which are complemented by a full range of data analytical tools and techniques, secondary data search and analysis skills, to ensure our intelligence is the best in the industry.

We pride ourselves in not only providing the most relevant and impactful insights, but also in becoming your trusted partner.

MARKETING AUDIT

Ceyone Consultants helps you identify your competitive advantage with a marketing audit. Most companies regularly conduct a financial audit, but a very few conduct a marketing audit? A full review of your company’s marketing and communication really helps to understand where your business is from a marketing perspective. Through reviewing issues such as: customers and your target audience; your competitors; the market place in general and your internal situation; you will be more informed about the success (or otherwise) of previous marketing activities.

This information is invaluable in helping you to develop a successful marketing strategy and highlights is needed to deliver the marketing strategy to ensure you meet your business objectives. A marketing audit analyses the business objectives and understands what it is the business is trying to achieve and allows management to make informed decisions on their future marketing direction. Read More?

By conducting an impartial marketing audit, the team at Ceyone Consultants can provide a fresh pair of eyes and an outsider’s views into your previous marketing activities and assess your performance against your competitors.
MARKETING AUDIT
COMPETITORS ANALYSIS

COMPETITORS ANALYSIS

An in-depth investigation and analysis of your competition is one of the most important components of a comprehensive market analysis. A competitive analysis allows you to assess your competitor’s strengths and weaknesses in your marketplace and implement effective strategies to improve your competitive advantage.

To help you achieve and maintain a competitive advantage in reaching and selling to your target market, we carry out a survey and gauge a thorough knowledge of your competition. An in-depth competitive analysis will provide you with the following:

  1. An understanding of how your existing and potential customers rate the competition.
  2. A positive identification of your competitor’s strengths and weaknesses.
  3. A mechanism to develop effective competitive strategies in your target market.

NEW MARKET OPPORTUNITY ANALYSIS

We follow these 5 steps to analyze market opportunities and guide you in a better business planning:

  1. Identify what’s currently happening in the business environment: In this section we look at the economic conditions (growth, stable or decline) as well as any trends or social changes that could have an impact on the business.
  2. Define the industry and determine the outlook: Here we state exactly the industry that you are operating within, and make forecasts on the size of the market. We look back over the last 5 years, and project how you believe it will grow over the next 12 months, 3 years and 5 years.
  3. Dive into the details of your competitors: We analyze what businesses you are competing with, and know their products inside and out. Go through their product mix, and compare this with the products you are offering. Make sure you’re objective in your approach, and also identify the relative strengths and weaknesses of the products from your customers point of view.
  4. Describe your target market: We help you build a profile of your ideal customer, so that you can adequately focus your sales and marketing efforts and reach your customers.
  5. Create your projections: We use a variety of techniques that build on all of the information in your business plan to set a forecast of your sales. This includes best and worst case scenario analysis, any intuition or “gut-feelings” you have about new markets, and compare any results you have seen to date. The final recommendation in a market opportunity analysis is a simple answer to this question. Is the project a go? Or a no go?
NEW MARKET OPPORTUNITY ANALYSIS
ROI ANALYSIS

ROI ANALYSIS

Today, accountability in marketing, sales and customer service amounts to table stakes. Ceyone Consultants provides quantifiable evidence (not squishy metrics such as views and eyeballs) that marketing, sales and customer service investments are contributing to real business outcomes.

Let’s say we need to measure marketing, sales and customer servicedigital campaign ROI, so we track all way from impressions to click to purchase and repurchase. After finding out the ROI we recommend changes to our clients that help them in achieving better marketing, sales and customer service results.

MARKET & SALES BUDGET ALLOCATION

While the marketing industry is filled with strategies and ideas, it’s easy to get flustered by all the things you “should” be doing to help your company grow. Ultimately, it all comes down to planning and budget.

The objective of this exercise is to determine how much budget should be allocated to marketing, sales and customer service departments and how should the allocated budget be spent in order to maximize revenues.

So we start with an audit and a study to analyze marketing and media mix which are based on market opportunities, market restraints, company's performance in last two years, population reached by various marketing tools, the cost of marketing, the likely conversions and the return on investments. And thereafter we allocate the budget in various markets and marketing heads and also carryout quarterly audits to monitor the performance of marketing strategies.
MARKETING BUDEGT ALLOCATION
AUTOMATION OF MARKETING, SALES & CUSTOMER SERVICE DEPARTMENTS

AUTOMATION OF MARKETING, SALES & CUSTOMER SERVICE DEPARTMENTS

Automation is a category of technology that allows companies to streamline, automate, and measure marketing, sales and customer service tasks and workflows in order to increase operational efficiency and grow revenue faster.

We basically team up with our clients to specify criteria and outcomes for tasks and processes which are then interpreted, stored and executed by software, which increases efficiency and reduces human error.

Marketing, Sales and Customer Service automation tools are designed to perform four key tasks:
  1. Development and analysis of Marketing, Sales and Customer Service campaigns and customers.
  2. Management of Marketing, Sales and Customer Service campaigns.
  3. Appropriate customer data organization and storage.
  4. Moving contacts from leads to customers.

MARKETING TOOLS DEVELOPMENT

As a fully integrated marketing agency we have the vision, the drive and the knowhow to get you the results and exposure you desire. Online, Offline. Every time.

Our expertise lies in creating well-researched marketing tools for our clients. From logo designing to corporate film production, we develop creatives and collaterals that enhance the brand image of our clients and create immense impact on their target customers.

We have a very efficient production team in place for development of your company’s marketing tools like: corporate presentations, corporate films, customer videos, advertising campaigns, PR activities, events, digital media marketing tools, collaterals, product videos, mobile applications, packaging and photography.

Our clients have full marketing support when working with us. Our team also carry out market research, review current marketing strategies and advise on new avenues to ensure you are getting the best ROI when it really matters.
MARKETING TOOLS DEVELOPMENT
TRAINING OF MARKETING, SALES & CUSTOMER SERVICE DEPARTMENTS

TRAINING TO PERSONNEL OF MARKETING, SALES & CUSTOMER SERVICE DEPARTMENT

We offer a wide range of training programmes that meets most technical and soft skill needs. Our approach to facilitation is unlike any other in the region plus we tailor the programme content of most training to meet client specifications.

It’s also common for departments to become isolated from each other, even when they’re working towards a common goal. Delivering sales training to more than just the sales team will create connections between teams that will last long after the training is complete.

We have tie ups with the best motivators and corporate gurus who will take required number of sessions and enhance the capabilities of your team that will eventually boost their performance.

CORPORATE SOCIAL RESPONSIBILITY (CSR)

As a CSR consultancy company we work with corporates in - adopting a cause, suitability assessment, development of CSR policies, development of project reports, tie-ups with NGOs, support groups and creating volunteers, organising fundraising events and other awareness programs.

Through our hard core research and training we have build capacity in the organizations to equip them to deal with multiple aspects of CSR within and outside organizations. We have helped companies through robust information, Case studies, CSR reports, Newsletters and Sustainability reports to reach out to relevant stakeholder and make a meaningful impact. In coming years CEYONE CONSULTANTS would wish to contribute to inclusive growth of the country by engaging with Government, Corporate and Social Sector to mainstream CSR and Sustainability and reach out to the needy and disadvantaged in different parts of the country through more innovative and sustainable initiatives.
CORPORATE SOCIAL RESPONSIBILITY (CSR)
CONTACT US

Ceyone Consultants

ADDRESS:

Plot Number 55, Mint Life Building, First Floor, Industrial Area, Phase 2, Panchkula (HR)-134113

CONTACT:

MOBILE: +91 9878449968
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